Warranty Info

Customers will be required to share their Bill Number, Date of Purchase and Contact number at the time of warranty claim
Customers may be required to share details of the issue along with images of the defect
Products under claim should be shipped to our address and will undergo a quality inspection before issuing a replacement
Standard turnaround time is 7-14 working days from the time the item is shipped to us and delivered back
Certain products may be excluded from the applicable Limited Warranty as indicated at the point of sale and/or on the product hang tag.

All Columbia products purchased from Nepal need to be carried to the store and would be subject to quality checks and inspectionby our designated team.
Our warranties cover manufacturing defects and does not cover any damages that result from accident, misuse, abuse or negligence of the product.
Our warranty does not cover normal wear and tear.
Discounted products are excluded from warranty claim.
Our warranty does not cover incidental or consequential damages, such as damage to, or loss of, contents of a bag, loss of time, loss or damage due to act of god, or similar expenses.
Warranty on all products expires immediately if the product has been altered with through repairs, modifications etc.

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